FAQ Catalogs
On this page you will find an overview of the FAQ catalogues offered by the Wirtschafts-Service-Portal.NRW (WSP.NRW).
FAQ catalogue for online services
What are the contact options for questions and problems?
If you have any technical problems, please contact our technical support: WSP-Support@digitales.nrw.de
If you have any questions regarding the content of the online procedures, please do not hesitate to contact the Single Point of Contact (CE NRW). These can be reached at info@nrw-ea.de or daily from 8 a.m. to 10 a.m. by phone at +49 5231 71 34 50.
How can I register and what is the company account?
For online applications on the Wirtschafts-Service-Portal (WSP) you need a registered account. There are currently two different accounts:
- BundID (for citizens)
- The corporate account (for partnerships and corporations)
As a citizen, you can also register via the BundID. BundID provides you with a centralised account to identify all your online applications (e.g. with an online ID).
The company account is intended for partnerships and corporations. Registration is via the [ELSTER portal ] (https://www.elster.de/eportal/entrepreneur-oriented/registration process). For this you need your company tax number. Further information on [Registration of a company account] (https://info.mein-unternehmenskonto.de/) can be found here.
After registering with BundID or the company account, you can log in to the WSP.NRW with the account and carry out the desired online procedures there.
FAQ-Catalogue on commercial questions
Cookies are used on this site.
This website uses cookies. Some cookies are technically necessary, others are used to analyze user behavior in order to optimize the offer. You can find an explanation of the cookies used in our Privacy Policy. You can also find further information in our Imprint.